Artesyn Centellis 4100 Installation and Use (2015) - Manual (Page 205)

Appendix A
Centellis 4100 Installation and Use (6806800D82E) 207
A
Troubleshooting
A.1 Error List
A typical AdvancedTCA system is highly sophisticated. This chapter can be taken as an error list
for detecting erroneous system configurations and strange behaviors. It cannot replace a
serious and sophisticated pre- and post-sales support during application development.
If it is not possible to fix a problem with the help of this chapter, contact your local sales
representative or Field Application Engineer (FAE) for further support.
A.1.1 Mechanical
A.1.2 After Power On
Error Possible Reason Solution
Unable to insert board into backplane Closed handles Open handles
Keying position Check keying
Safety ground pin not aligned Check safety ground pins
Unable to insert board into backplane Damaged plugs, bent or
broken pins: backplane
detective
Check wether backplane
connectors are in proper
condition
Error Possible Reason Solution
No response when the system is
powered on No power at the power outlet. Use another power outlet.
Some component was jarred
loose during shipping. Check that components are
seated properly
Pins in a backplane connector are
bent or broken. Contact Artesyn Embedded
Technologies - Embedded
Computing Technical Support
Services