IPitomy IP1100+ PBX Administrator Guide - Manual (Page 228)

IPitomy IP PBX Admin Guide
2011 Copyright  IPitomy Communication, LLC 210 v4.0.1
www.ipitomy.com
Sections/Fields Description
Queue Type
This is the listing of the queue you want to view. The drop-down list is
populated with the various groups that have been configured.
Date
This allows you to specify a range of dates for which call records will display.
Time
This allows you to specify a start and end time within the date range for the
reporting to display.
Setting
This is the increment with which to sort by. The default increment is 2 hour.
Stretch Graph
Move the slider to adjust the size of the graph to meet your viewing
requirements.
Table 81 – Queue Graphs Search Parameters
Run Queue Graph Report
STEPS:
1 From the Reporting Reports page, click on the Queue Graphs button. The Queue
Graphs page appears.
2 Select the Queue Type from the drop-down list.
3 Select the Start and End date using the calendar control that appears when you click on
the date fields. Select the desired Start and End time for the reporting period you want to
search.
4 Change the Sorting parameters to the desired setting.
5 Click the Update button. The system will perform the search based on the criteria that is
specified and display the results.