IPitomy IP1100+ PBX Administrator Guide - Manual (Page 116)

IPitomy IP PBX Admin Guide
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Automatic Call Distribution (ACD)
Systems licensed to use ACD will have access to additional functionality pertaining to Ring Groups. ACD allows
for more flexibility and control over the queuing in a Ring Group, as well as allowing the creation of Agents who
can be added to the Ring Group.
Table 37 – Automatic Call Distribution (Agents) Page