Grass Valley Xmedia Server Vertigo Suite v.5.0 - Manual (Page 296)

XMS Configuration Guide 21-17
Ingesting media files using the File Ingest Server
File Ingest Server’s logging
The File Ingest Server Control Panel’s L OGGING page (figure 21-7 ) allows you to set
parameters to create a logging criteria. As ingest requests are processed, the operation
status of the File Ingest Server and transcoding services are recorded to the
IngestServer.log
file, which is located in the following directory:
C:\Documents and Settings\All Users\Application Data\VertigoXmedia\Logs
.
Figure 21-7. The File Ingest Server Control Panel’s Logging page
The IngestServer.log file allows you to determine whether the File Ingest Server is
being used correctly and it helps you to diagnose error conditions. In fact, our Technical
Support team will often ask its customers to send them the File Ingest Server’s log file to
help them troubleshoot any unexpected behavior that they may be experiencing.
Figure 21-8. Accessing the IngestServer.log file