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Grass valley product support, Web technical support, Telephone support – Grass Valley K2 Dyno v.1.6 User Manual

Page 12: International support centers, Web technical support telephone support, Netcentral documentation, Grass valley web site

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12

K2 Dyno Controller User Manual

15 April 2010

Introduction

NetCentral documentation

The NetCentral product has its own documentation set, described as follows:

NetCentral Quick Start Guide

— Provides an overview of the installation process to

quickly set up and run NetCentral.

NetCentral Installation Guide

— Identifies requirements and procedures to correctly

set up servers and devices, as well as provides detailed instructions to install and
configure NetCentral software.

NetCentral User Guide

— Describes how to use the NetCentral Manager to monitor

devices.

NetCentral Help

— From the NetCentral interface access on-line help. Select

Help |

NetCentral Help Topics

.

Also find information about monitoring a specific product in that product’s manuals.

Grass Valley Web Site

This public Web site contains all the latest manuals and documentation, and
additional support information. Use the following URL.

http://www.grassvalley.com

.

Grass Valley Product Support

To get technical assistance, check on the status of a question, or to report a new issues,
contact Grass Valley Product Support via e-mail, the Web, or by phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page on the
Grass Valley Web site. You can download software or find solutions to problems.

World Wide Web:http://www.grassvalley.com/support/

Technical Support E-mail Address:[email protected]

Telephone Support

Use the following information to contact Product Support by phone.

International Support Centers

Our international support centers are available 24 hours a day, 7 days a week.

Support Center

Toll free

In country

France

+800 80 80 20 20

+33 1 48 25 20 20

United States

+1 800 547 8949

+1 530 478 4148

This manual is related to the following products: