Fluke Biomedical medTester 5000C - Manual (Page 3)

Notices
All Rights Reserved
 Copyright 2006, Fluke Biomedical. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language without the written
permission of Fluke Biomedical.
Copyright Release
Fluke Biomedical agrees to a limited copyright release that allows you to reproduce manuals and
other printed materials for use in service training programs and other technical publications. If you
would like other reproductions or distributions, submit a written request to Fluke Biomedical.
Unpacking and Inspection
Follow standard receiving practices upon receipt of the instrument. Check the shipping carton for
damage. If damage is found, stop unpacking the instrument. Notify the carrier and ask for an agent
to be present while the instrument is unpacked. There are no special unpacking instructions, but be
careful not to damage the instrument when unpacking it. Inspect the instrument for physical
damage such as bent or broken parts, dents, or scratches.
Technical Support
For application support or answers to technical questions, either email
[email protected] or call 1-800- 648-7952 or 1-425-446-6945.
Claims
Our routine method of shipment is via common carrier, FOB origin. Upon delivery, if physical
damage is found, retain all packing materials in their original condition and contact the carrier
immediately to file a claim. If the instrument is delivered in good physical condition but does not
operate within specifications, or if there are any other problems not caused by shipping damage,
please contact Fluke Biomedical or your local sales representative.
Standard Terms and Conditions
Refunds and Credits
Please note that only serialized products and their accessory items (i.e., products and items
bearing a distinct serial number tag) are eligible for partial refund and/or credit. Nonserialized
parts and accessory items (e.g., cables, carrying cases, auxiliary modules, etc.) are not eligible
for return or refund. Only products returned within 90 days from the date of original purchase are
eligible for refund/credit. In order to receive a partial refund/credit of a product purchase price on
a serialized product, the product must not have been damaged by the customer or by the carrier
chosen by the customer to return the goods, and the product must be returned complete (meaning
with all manuals, cables, accessories, etc.) and in “as new” and resalable condition. Products not
returned within 90 days of purchase, or products which are not in “as new” and resalable condition,
are not eligible for credit return and will be returned to the customer. The Return Procedure (see
below) must be followed to assure prompt refund/credit.