Xerox 4595 con Xerox FreeFlow DocuSP Print Controller-15553 - Manual (Page 377)

Xerox 4595 Copier/Printer System Administration Guide 9-17
9. Troubleshooting
E-Mail Features
Troubleshooting
This section describes causes and recommended remedies for
errors that may occur while using the mail notice service, mail print
and scanner (mail transmission).
Symptom Remedy
Cannot receive e-mail (mail print) Is the e-mail address for the machine configured?
Is the
Receive E-Mail
set to
Enable
?
Are IP addresses for the SMTP server and POP3 server (if POP3 is
selected for the incoming mail protocol) configured correctly?
Are the POP3 user name and password entered correctly?
Is the
Domain Filter imposed?
Confirm if your own domain is included in the permitted domain using
CentreWare Internet Services.
Are the SMTP server and/or POP server operating properly?
Check with your network administrator.
Cannot transmit e-mail (mail print
and scanner (mail transmission))
Is the e-mail address for the machine configured?
Is the
Mail Notice Service
set to
Enable
? (In the case of mail notice.)
Is the
Send E-Mail
set to
Enable
?
Is the IP address for the SMTP server configured correctly?
Are the notification items for transmission set correctly? (In the case of
mail notice.)
Confirm the settings on the property screen using CentreWare Internet
Services.
Is the destination address entered correctly?
Is the SMTP server operating properly?
Check with your network administrator.