beautypg.com

Troubleshooting, When you cannot communicate with the printer, Smb -1 – Xerox 4595 con Xerox FreeFlow DocuSP Print Controller-15553 User Manual

Page 361: Troubleshooting -1, When you cannot communicate with the printer -1

background image

Xerox 4595 Copier/Printer System Administration Guide

9-1

9.

Troubleshooting

SMB

This section describes the troubleshooting, notes and restrictions

when using SMB.

Troubleshooting

The possible causes, check points, and remedies for problems

when using SMB are as follows:

When you cannot communicate with the printer

Cause

Check point

Remedy

The computer and the machine

are using different protocols.

From

Windows Start

,

Search

and

while searching for other

computers, Windows cannot find

Network Computer

or the 4110

copier/printer.

Configure the machine and each

computer to use the same SMB

operational protocol.

The machine and the computers

belong to different networks

(subnets).

From

Windows Start

,

Search

and

while searching for other

computers, Windows cannot find

Network Computer

or the 4110

copier/printer.

When the machine and the

computers are on different

networks, consult your network

administrator.

The host name for the machine is

already in use.

Print out the

Printer Settings List

to confirm if “Duplicate Host

Name” is printed in the SMB status

information.

Use the CentreWare Internet

Services to change the host name

to a unique name, or initialize the

machine settings to the default

settings.