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When “switch the machine off” is displayed, When the print output is not as you expected, When no notification is received – Xerox 4595 con Xerox FreeFlow DocuSP Print Controller-15553 User Manual

Page 369: When the printing problems are not notified, When the printing problems are not notified -9

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Xerox 4595 Copier/Printer System Administration Guide

9-9

9. Troubleshooting

When “Switch the machine off” is displayed

When the print output is not as you expected

When no notification is received

The possible causes, check points, and remedies when no

notification is received on the computer which submitted a print

job are as follows:

When the printing problems are not notified

Cause

Check point

Remedy

A NetWare problem occurred.

Not applicable

Restart the machine.

Switch the machine on after the

display completely disappears.

Cause

Check point

Remedy

The print language of the print

data and the print language

configured on the machine are

different.

Confirm the print language on the

machine.

Match the print language of the

print data and the print language

configured on the machine.

Cause

Check point

Remedy

The user is not listed on the print

server notification recipients.

Use PCONSOLE from a computer

to confirm if the user who

transmitted the job, or any groups

which the user is a member of is

listed under

Print Server

Information

>

Printer

>

Printer

xxx Environment Settings

>

Notification

.

Add the user or a group where the

user is a member of to

Notification

.