Brocade Virtual ADX Graphical User Interface Guide (Supporting ADX v03.1.00) - Manual (Page 265)

Brocade Virtual ADX Graphical User Interface Guide 253
53-1003242-01
Chapter
21
Retrieving System Information for Technical Support
In this chapter
• Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Technical support
The Brocade Virtual ADX allows you to view and save the Brocade Virtual ADX information that can
help the Brocade Technical support team to troubleshoot your system.
To view the Brocade Virtual ADX information, perform the following steps within the Monitor tab.
1. Click Support on the menu bar.
The Technical Support page is displayed, as shown in Figure 175 .
FIGURE 175 Technical support
2. Click View Summary to display the summary of device information that can be used by the
technical support team to troubleshoot.
You can download detailed technical device configuration information and view or save it
locally for assistance in troubleshooting issues when working with technical support.
3. Click Download Details to download the detailed information for technical support.
The information can be downloaded in Hypertext Markup Language (HTML) or text format. By
default, the information is downloaded in HTML format. After the information is successfully
downloaded, you can view the information in a separate window or save the file to your local
system.
For more information on technical support, refer to the Brocade Virtual ADX Administration Guide.