PLANET CS-2001 - Manual (Page 665)

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Figure 23-6 Weekly IM Statistics Report
Terms in Message History
Search
 Available search criteria are date, time range, IM type, username, account,
participants, message content and transferred file name.
 Configure the Email Notification Settings under System > Configuration
> Settings and then go to IM Recording > Reports > Message History
and set as below:
 Specify the time duration.
 Type the keyword of the IM Account.