NewTek TriCaster Advanced Edition User Guide - Manual (Page 204)

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T ESTING WITH P ING
Before your stream can be seen - whether on a local intranet or the Internet - client computers (or your
service provider) need to be able to establish a network connection with your TriCaster.
Ping is a humble but effective tool to ensure the basic connection exists, thus it can help you with streaming,
iVGA™ and LiveText™ connection issues, too (and it works just fine in a multi-platform environment!)
Ping sends a small set of data packets to the target host (IP number), then ‘listens’ for an echo response in
return. Ping estimates the round-trip time in milliseconds, records any data losses, and displays a summary
when finished.
Bottom line, if you can’t ‘ping’ your target, your connection has problems (the problem might be as simple as
a bad cable connection). To issue a ping, you need know the IP number of the target computer.
Finding the target IP number
For Windows XP®
1. Select Run from the Windows® Start Menu (look in the Settings sub-menu if it is not listed at the top
level).
2. Type “cmd” (without the quotation marks) into the dialog, and press Enter on the keyboard.
3. In the command shell that opens, type “ipconfig” (without the quotation marks) and press Enter
again.
4. The IP Address for the system will be reported in the window, along with other data.
For Windows Vista® (or later)
1. Type “run” (without the quotation marks) into the Search field, then press Enter on the keyboard.
2. Type “cmd” (without the quotation marks) into the dialog, and press Enter on the keyboard.
3. In the command shell that opens, type “ipconfig” (without the quotation marks) and press Enter
again.
4. The IP Address for the system will be reported in the window (listed next to “IPv4 Address”), along
with other data.
To find the IP Address for a system running OS X®
1. Click the Apple icon at upper left on the Desktop, and select About This Mac.
2. Click More info … in the panel which opens.
3. Click Network in the Contents column at left.
4. The IP number for the system will be listed in the right hand pane.
Issuing a Ping