HP StoreEver TapeAssure Software - Manual (Page 96)

This parameter is optional. If no format is specified, the L&TT
format support ticket will be generated.
instname Specify a name for this instance of L&TT. This parameter is
optional for the first instance of L&TT and required for all other
instances of L&TT. If this parameter is supplied, the log files
from this instance will be created in a logs_name>
folder in the logs folder of the L&TT installation directory
or directory specified by dirpath.
dirpath Specify the absolute path for the temporary directory used by
L&TT for its runtime files. This parameter is optional when L&TT
is run from the system installation directory and required when
L&TT is run from removable media, such as a USB flash drive
or CD.
When running L&TT from the system installation directory, if
dirpath
is specified and instname is not specified, the
L&TT runtime files will be created in the dirpath directory.
Otherwise, if dirpath is specified, the L&TT runtime files will
be created in /logs_.
Examples To generate a support ticket under the logs folder:
./hp_ltt -f ticket p=2/0.4.0
To generate a support ticket in XML format:
hp_ltt -f ticket p=2/0.4.0 -format XML
To generate a support ticket in XML format and with I/O history enabled in the
eventlog:
hp_ltt -f ticket p=2/0.4.0 -format XML iohistory=enabled
Converting a support ticket to XML (CLF)
Description L&TT can be run from the command line to convert a support ticket to XML
format. For more information about using reports and support tickets, see
Reports
and support tickets (page 148) . The converted support ticket is the same as if it
was originally created in XML format.
Syntax hp_ltt -f xmlticket file=
filename>[instname=] [dirpath=
path directory>] filename=
Parameters Specify the path and name of the support ticket to be
converted. The support ticket can have either a .lzt or .ltd file
file extension. L&TT will automatically extract the .ltd files
out of the .lzt file, and create .xml files with the same
names as the .ltd files. The detail level will be everything.
instname Specify a name for this instance of L&TT. This parameter is
optional for the first instance of L&TT and required for all other
instances of L&TT. If this parameter is supplied, the log files
from this instance will be created in a logs_name>
folder in the logs folder of the L&TT installation directory
or directory specified by dirpath.
dirpath Specify the absolute path for the temporary directory used by
L&TT for its runtime files. This parameter is optional when L&TT
is run from the system installation directory and required when
96 Command line functionality