beautypg.com

Running multiple instances of l&tt, Using a report or support ticket – HP StoreEver TapeAssure Software User Manual

Page 43

background image

For tests that can be aborted, the Start Test button changes to Abort Test.

Figure 19 Abort Test button

After the Abort Test button is clicked, L&TT will attempt to abort the test, which can take 10 – 20
seconds or more. Once the abort button has been clicked, the button is greyed out and cannot be
clicked again.

Running multiple instances of L&TT

You can run multiple instances of L&TT on the same computer, which can be useful for analyzing
multiple devices or multiple components of a device at the same time. Although L&TT will let you
access the same device from multiple instances of L&TT, this is not recommended because it can
cause unpredictable results.

A warning dialog will be displayed when you start the second and subsequence instances of L&TT.
If you continue, L&TT will display the Multiple Tool Instance dialog, in which you can name this
instance of L&TT. The instance name will be displayed in the window banner of the L&TT main
window and will be used to create a unique subdirectory for the log files associated with this
instance of L&TT. If you are running L&TT from removable media, The Multiple Tool Instance dialog
will also allow you to select the path to the log file directory.

Using a report or support ticket

A major feature of L&TT is the ability to generate reports and support tickets. In the event of a
hardware problem, a report or support ticket can provide vital information to help diagnose and
resolve the problem. Reports and support tickets can be generated on all operating systems

Using a report or support ticket

43

This manual is related to the following products: