Supported products and operating systems – HP StoreEver TapeAssure Software User Manual
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Autoloaders
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DAT72x6 – After using the L&TT front panel and then closing L&TT, the autoloader is left
‘locked'. This is expected product behavior. The workaround is to eject the magazine to unlock.
•
DDS2/3/4 autoloaders do not function in L&TT with the option switch value set to return the
standalone drive ID. This causes an ‘unsupport product' response. L&TT works fine with the
switch in default position. This is expected product behavior.
Tape drives
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USB devices — Hot plugging a device (such as a USB memory stick) on the same USB bus
as a Tape Drive can cause a bus reset, and therefore any test in progress on that drive may
abort or fail.
•
DLT 8000 – Firmware upgrade appears to fail with LSI U320 HBA. It does actually upgrade
OK. Using firmware upgrade tape works fine.
Operating system specific
•
Windows — Device scan can fail intermittently with 'Unexpected Win32 error encountered
during I/O scanning: 2' error message. Work-around is to re-scan.
•
Windows Vista, 7 and 2008 — L&TT will sometimes APPCRASH on exit.
•
Windows — if installing with Microsoft Installer package 4.5 uninstall the previous version
manually first otherwise the installation will not complete correctly.
•
HP-UX — Running the LTO Drive Assessment test on multiple drives concurrently can cause a
core dump. The exact number is not known but is in the region of 8 or more.
•
Linux in CLF (command line) mode – LTO Drive Assessment test output scrolls off the screen at
the end of the test. Test results can still be found in the ResultLog.ltt files.
•
Mac — Device performance tests are limited to approximately 220 MB/s. The Get files from
web feature is not supported so L&TT cannot check for the availability of the latest firmware.
•
OpenVMS — The Get files from web feature is not supported so L&TT cannot check for the
availability of the latest firmware.
•
VMware – L&TT has limited testing and support for standalone SAS drives and all libraries.
There are no known issues. Install check and system performance tests are not supported.
Generic to tool
•
There is some inconsistency between the reporting of data capacity and volume between tests.
Some tests report data based on the power of 10, whereas others report data based on the
power of 2. L&TT is transitioning to the power of 10–based reporting to match industry
specifications.
•
If L&TT is unable to automatically verify successful completion of a firmware update and is
then re-selected from the previous scan, L&TT may exit with an exception. The cause is that
the operating system has performed its own re-scan and logically moved the device after its
update. If this happens, use L&TT rescan to locate the device. In these cases the firmware
update was usually successful.
Supported products and operating systems
For a complete listing of compatible products, refer to the specifications page at
The level of functionality that L&TT offers for each device varies depending on features of the device,
and the degree of device integration into L&TT.
For a list of supported operating systems, see
Supported products and operating systems
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