HP StoreEver TapeAssure Software - Manual (Page 182)

10 Frequently asked questions
This chapter addresses several of the most common questions regarding L&TT software.
Click the appropriate link:
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General questions
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Windows questions
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CSI questions
TIP: Find the latest version of the frequently asked questions, including translated versions, at
www.hp.com/support/lttfaq .
General questions
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Why should I run L&TT tests?
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Where can I find information about media compatibility with my hardware?
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Where can I find information about hardware and software compatibility?
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Where can I find information about drive cleaning requirements?
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How do I install L&TT?
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How do I use L&TT to find my drive serial number?
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How do I verify that my drive firmware is up to date?
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How do I check if my drive is OK?
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Why is the Assessment test recommended?
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Is my LTO tape OK?
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Is my non-LTO tape OK?
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Was my backup successful (LTO only)?
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How many more uses are left in this cleaning cartridge (LTO only)?
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How fast will my backups be?
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How fast will my restores be?
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How do I verify the capacity of a tape?
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How do I send a support ticket?
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How do I send an L&TT event log?
Why should I run L&TT tests?
L&TT tests are specifically designed to diagnose problems with tape and optical devices. The tests
check the internal drive registers for logged data that come from normal operations, and perform
other data-gathering operations. The test help pinpoint the problem and prevent a drive swap that
won't resolve the issue.
Where can I find information about media compatibility with my hardware?
The links in this section provide information about media compatibility with various hardware.
NOTE: You must be connected to the Internet to view these links.
NOTE: The recommended media for each type of drive is its native media. For example, DDS-1
media is recommended for DDS-1 drives, DDS-2 media for DDS-2 drives, and so on.
182 Frequently asked questions