HP StoreEver TapeAssure Software - Manual (Page 47)

Figure 21 Example report
Other functionality
Right-click any line in the support ticket viewer to display a context menu that exposes additional
functionality. Depending on the line that was clicked, the following items may or not be available
(unavailable items are greyed out):
•
Expand All—Expands all subitems.
•
Event Explanation—Opens the Event window that displays additional information about the
event. You can view the data in either ASCII or hexadecimal format. This feature is available
for items preceded with the blue information icon ( ). See Viewing embedded data for more
information.
•
Event Data—Opens the Event Data window that displays L&TT-specific information about the
event.
•
Copy—Copies the current line to the Windows clipboard.
Using a report or support ticket 47