HP StoreEver TapeAssure Software - Manual (Page 49)

• Double-click Data. L&TT generates an HTML version of the support ticket in the same directory
as the support ticket file and attempts to display the ticket using Internet Explorer. If Internet
Explorer is not displayed on the system, a Windows error message is displayed.
NOTE: If you are using Internet Explorer, depending on security settings, you may see a
message stating that Internet Explorer has blocked ActiveX content. In this case, click the
security alert at the top of the browser window and select Allow Blocked Content from the
context menu.
Figure 23 Command View TL generated support ticket displayed in Internet Explorer
Using a report or support ticket 49