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HP StoreEver TapeAssure Software User Manual

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Contents

1 Introduction...............................................................................................9

Software features......................................................................................................................9
What's new...........................................................................................................................10

What's new in L&TT 4.16....................................................................................................10
What's new in L&TT 4.15....................................................................................................11
What's new in L&TT 4.14....................................................................................................12
What's new in L&TT 4.13....................................................................................................13
What's new in L&TT 4.12....................................................................................................14

Known issues and limitations in L&TT 4.16..................................................................................16
Supported products and operating systems................................................................................17
Finding additional information..................................................................................................18

2 Installing and using L&TT on Windows........................................................19

Installing L&TT........................................................................................................................19

Upgrading from a previous version of L&TT............................................................................19
Windows installation prerequisites.......................................................................................19
Installation procedure.........................................................................................................20

Using the graphical user interface.............................................................................................21

Starting L&TT.....................................................................................................................21
Using the Scan Mode selection feature.................................................................................21

Scan mode...................................................................................................................22

Using the Saved/Manual Scan screen.........................................................................22
Additional device scan considerations.........................................................................23

I/O mode....................................................................................................................24
Skip this dialog in the future...........................................................................................24
Check for Backup Applications and Services.....................................................................24

Application window layout..................................................................................................25
Using the device information screen ....................................................................................26

Standalone devices.......................................................................................................27
Library and autoloader products.....................................................................................28

Using the firmware management screen ...............................................................................29
Using the Test screen .........................................................................................................30
Using the Utility screen ......................................................................................................31
Using the Support Ticket generation screen ...........................................................................32
Accessing troubleshooting help............................................................................................33
Using the SCSI script utilities................................................................................................33

Managing firmware................................................................................................................34

Accessing firmware revision and release note information via the Web.....................................34
Accessing release notes for local firmware files......................................................................35
Acquiring firmware files......................................................................................................35

Using the Get Files from Web functionality (GUI)...............................................................36

Accessing the Get Files from Web dialog box..............................................................36
Selecting and downloading updated firmware files.......................................................37
Viewing firmware revision history................................................................................38

Uploading firmware to devices............................................................................................38
Advanced options..............................................................................................................39

Running tests and device-specific utilities....................................................................................40

Viewing results..................................................................................................................40
Aborting a test..................................................................................................................42
Running multiple instances of L&TT.......................................................................................43

Using a report or support ticket................................................................................................43

Using the support screen.....................................................................................................44

Contents

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