B&B Electronics VFG3000 - Manual - Manual (Page 375)

T ROUBLESHOOTING G ENERAL
R EVISION 1 P AGE 359
P
ROBLEM
P
OSSIBLE
C
AUSES
P
OSSIBLE
S
OLUTIONS
Symbol or image
leaves a trace when
animated. The background of the image is not
refreshed. Change the primitive Fill Format to
Solid color.
Add the system variable dispcount
in the background of the image to
force the refresh.
Rich Bar Graph or
Dial Gauge does not
move Tag minimum and maximum are not
setup. Check the tag’s minimum and
maximum values. These are used by
both primitives for min and max.
Trend Viewer curve
stuck at the bottom. No minimum and maximum setup on
the data tags displayed in the viewer. Check that all displayed tags in the
trend viewer have a Minimum and a
Maximum setup.
Display shows
“TIMEOUT” or
“NOT READY” or
“WORKING”. Program issue See program troubleshooting.
USB Drivers location
for Windows. Location of the drivers unknown. The drivers are located under Fieldbus
Gateway Manager\Device installation
folder. For example C:\Program
Files\B&B Electronics\Fieldbus
Gateway Manager\Device.
USB Driver
installation. The operating system is unable to find
the driver or the installation failed. In your operating system device
manager, check if the device is
present. If so, uninstall that device.
Follow the USB installation guide.
Upgrading Fieldbus
Gateway Manager
did not upgrade the
software version. The option selected during the upgrade
was Modify instead of Repair. Launch the upgrade again and choose
Repair when prompted.