Gasboy CFN Series Diagnostic Manual - Manual (Page 361)

Site Controller III
1116 12-27
Site Controller won't read from or write to PC drive. The system is working.
Possible Cause Checks Corrective Action
CFN3 application closed. Check to see if the CFN3
application is running (may be
minimized). If not running, double click the
CFN3 icon.
Defective hard drive. Try writing to a file on the hard
drive from another application. If access fails, replace drive.
Defective Site III Boards set. None. Replace board set.
Log printer is not printing. The system is working. May not be running reports.
Possible Cause Checks Corrective Action
Printer turned off. Check printer power indicator. Turn on, if off.
Printer is offline. Check ON LINE indicator. Put online if offline.
Cable disconnected. Check connections. Re-connect cable if not
connected or loose.
Incorrect printer set-up. Check the printer set-up
parameters. If it is a serial
printer, it should be set for 8
data bits, no parity, 1 stop bit.
The baud rate should match
the site controller's baud rate,
9600. For Okidata printer,
follow instructions in Start-Up
Manual. Configure the proper set-up
parameters according to the
printer manufacturer's
instructions.
Printer is jammed. Check printer paper feeds
correctly. Clear paper feeding if jammed.
Printer is out of paper. Check that the printer has
paper. Re-load paper if needed.
Short haul modem off, offline,
disconnected, or bad. If short haul modems are
being used, check both
modems at site and printer. If off, turn on; if offline, put
online; if disconnected,
reconnect; if bad, replace.
Defective site controller board
set. Try using a different site
controller communications
port. This requires changing
the port configuration in
SYS_PAR. Make sure the
printer is connected to the new
port before you reboot the site. Replace the site controller
board set if port or ports do not
work.
Defective printer. Most printers have a self test
(ex: turn off, press and hold
Line Feed button while you
turn power on). If the printer doesn't work in
self test, replace the printer.