Gasboy CFN Series Diagnostic Manual - Manual (Page 318)

GASBOY CFN Series
9-6 0021
PIN PAD PROBLEMS
PIN pad is dead. No LED's or display. No beep when keys are pressed.
Possible Cause
Checks Corrective Action
No power to printer (Gasboy)
or console (Verifone). Check power to unit. Refer to proper section to
restore unit power.
Not connected. Check cables. Connect if not connected.
GASBOY: Bad printer CPU
board. None. Replace printer CPU board.
Bad PIN pad. None. Replace PIN pad if replacing
CPU did not fix.
VERIFONE: No +12VDC. Measure between TP2 (gnd)
and TP5 (+9V) on console
CPU board Replace console CPU board
if +9 VDC is not measured.
Bad cable or adapter. None. Replace cable and/or adapter
Bad PIN pad. Run self-tests 4 and 5. Replace PIN pad if tests fail.
CLEANING
Periodically clean the PIN pad with a clean cloth dampened with water and a mild soap or cleaner.
Do not use harsh chemicals. Do not spray liquid cleaners directly on the PIN pad terminal, as
damage to the unit may occur. Always apply the cleaner to the cloth before cleaning the PIN pad.