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ETC Element v2.1.0 User Manual

Page 316

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The name given during initial setup to the computer on which the Software is being installed. If

collected, the name will be used by Symantec as an account name for such computer under which
You may elect to receive additional services and/or under which You may use certain features of
the Software. You may change the account name at any time after installation of the Software
(recommended).

Status information regarding installation and operation of the Software. This information indicates
to Symantec whether installation of the Software was successfully completed as well as whether
the Software has encountered an error. The status information could contain personally identifiable
information only if such information is included in the name of the file or folder encountered by the
Software at the time of installation or error. The status information is collected by Symantec for the
purpose of evaluating and improving Symantec’s product performance and installation success
rate. This information will not be correlated with any personally identifiable information.

Information contained in email messages that you send through the Software to Symantec to report

as spam or as incorrectly identified as spam. These email messages may contain personally
identifiable information and will be sent to Symantec only with your permission, and will not be sent
automatically. If you send such messages to Symantec, Symantec will use them only for the
purpose of improving the detection ability of Symantec’s antispam technology. Symantec will not
correlate these files with any other personally identifiable information.

The IP address of the computer on which the Software is installed, as well as other general,

statistical information used for license administration, product analysis, and for improving product
functionality. This information will not be correlated with any personally identifiable information.


The collected information as set out above is necessary for the purpose of optimizing the functionality of
Symantec’s products and may be transferred to the Symantec group in the United States or other
countries that may have less protective data protection laws than the region in which You are situated
(including the European Union), but Symantec has taken steps so that the collected information, if
transferred, receives an adequate level of protection.

Symantec may disclose the collected information if asked to do so by a law enforcement official as
required or permitted by law or in response to a subpoena or other legal process. In order to promote
awareness, detection and prevention of Internet security risks, Symantec may share certain information
with research organizations and other security software vendors. Symantec may also use statistics
derived from the information to track and publish reports on security risk trends. By using the Software,
You acknowledge and agree that Symantec may collect, transmit, store, disclose and analyze such
information for these purposes.

5. Sixty (60) Day Money Back Guarantee:

If You are the original licensee of this copy of the Software and are not completely satisfied with it for any
reason, please make no further use of the Software and contact Symantec Customer Service, using the
contact details set out in Section 10 of this License Agreement, for a refund of the money You paid for the
Software (less shipping, handling, and any applicable taxes except in certain states and countries where
shipping, handling and taxes are refundable) at any time during the sixty (60) day period following the
date of purchase.

6. Limited Warranty:

Symantec warrants that any media manufactured by Symantec on which the Software is distributed will
be free from defects for a period of sixty (60) days from the date of delivery of the Software to You. Your
sole remedy in the event of a breach of this warranty will be that Symantec will, at its option, replace any
defective media returned to Symantec within the warranty period or refund the money You paid for the
Software. Symantec does not warrant that the Software will meet Your requirements or that operation of
the Software will be uninterrupted or that the Software will be error-free.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ABOVE WARRANTY IS
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE AND COUNTRY TO COUNTRY.