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Help from etc technical services, Americas united kingdom, Asia germany – ETC Element v2.1.0 User Manual

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Element User Manual

Help from ETC Technical Services

If you are having difficulties, your most convenient resources are the references given in this user
manual. To search more widely, try the ETC Web site at

www.etcconnect.com

. If none of these

resources is sufficient, contact ETC Technical Services directly at one of the offices identified below.
Emergency service is available from all ETC offices outside of normal business hours.

When calling for assistance, please have the following information handy:

Console model and serial number (located on right side panel)

Dimmer manufacturer and installation type

Other components in your system (Unison

®

, other control devices, etc.)

Americas

United Kingdom

Electronic Theatre Controls Inc.

Electronic Theatre Controls Ltd.

Technical Services Department

Technical Services Department

3031 Pleasant View Road

26-28 Victoria Industrial Estate

Middleton, WI 53562

Victoria Road,

800-775-4382 (USA, toll-free)

London W3 6UU England

+1-608 831-4116

+44 (0)20 8896 1000

[email protected]

[email protected]

Asia

Germany

Electronic Theatre Controls Asia, Ltd.

Electronic Theatre Controls GmbH

Technical Services Department

Technical Services Department

Room 1801, 18/F

Ohmstrasse 3

Tower 1, Phase 1 Enterprise Square

83607 Holzkirchen, Germany

9 Sheung Yuet Road

+49 (80 24) 47 00-0

Kowloon Bay, Kowloon, Hong Kong

[email protected]

+852 2799 1220

[email protected]