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HP Hitachi Dynamic Link Manager Software User Manual

Page 22

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5. Troubleshooting

195

5.1 Information Collected by the DLMgetras Utility for Collecting HDLM Error

Information ........................................................................................................... 196

5.2 Checking Error Information in Messages.............................................................. 197

5.3 What To Do for a Path Error.................................................................................. 200

5.3.1 Examining the Messages ............................................................................ 201

5.3.2 Obtaining Path Information ........................................................................ 201

5.3.3 Identifying the Error Path ........................................................................... 202

5.3.4 Narrowing Down the Hardware That Might Have Caused the Error......... 202

5.3.5 Identifying the Error Location and Correcting any Hardware Errors ........ 202

5.3.6 Placing the Path Online .............................................................................. 202

5.4 What To Do for a Program Error ........................................................................... 203

5.4.1 Examining the Messages ............................................................................ 203

5.4.2 Obtaining Program Information ................................................................. 203

5.4.3 What To Do for the Program Error............................................................. 204

5.4.4 Contacting your HDLM Vendor or Maintenance Company ...................... 204

5.5 What To Do for Other Errors ................................................................................. 205

6. Command Reference

207

6.1 Overview of the HDLM Command dlnkmgr ........................................................ 208

6.2 clear (Returns the Path Statistics to the Initial Value)............................................ 210

6.2.1 Format......................................................................................................... 210

6.2.2 Parameters .................................................................................................. 210

6.3 help (Displays the Operation Format) ................................................................... 212

6.3.1 Format......................................................................................................... 212

6.3.2 Parameter .................................................................................................... 212

6.4 offline (Places Paths Offline)................................................................................. 214

6.4.1 Format......................................................................................................... 214

6.4.2 Parameters .................................................................................................. 214

6.5 online (Places Paths Online) .................................................................................. 220

6.5.1 Format......................................................................................................... 220

6.5.2 Parameters .................................................................................................. 220

6.6 set (Sets Up the Operating Environment) .............................................................. 225

6.6.1 Format......................................................................................................... 225

6.6.2 Parameters .................................................................................................. 225

6.7 view (Displays Information).................................................................................. 243

6.7.1 Format......................................................................................................... 243

6.7.2 Parameters .................................................................................................. 245

7. Utility Reference

283

7.1 Overview of the Utilities........................................................................................ 284

7.2 The DLMgetras Utility for Collecting HDLM Error Information......................... 286

7.2.1 Format......................................................................................................... 286