15 troubleshooting, Solving common problems – EXFO FTB/IQS-88000 Series Power Blazer for FTB-2/2Pro/500/IQS-600 User Manual
Page 543
Power Blazer
531
15 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, please read the following
common problems that can occur and their respective solution.
Problem
Possible Cause
Solution
Optical Laser LED is off and the
connector is not generating the
signal.
The Laser On option is disabled.
Ensure that the Laser button is
enabled (On).
There is a configuration mismatch
between the inserted SFP/XFP/CFP
and the rate selected for the test
case.
Ensure that the SFP/XFP/CFP is
supporting the rate used for the
test case.
The SFP/XFP/CFP is not compatible
with the FTB/IQS-88000 Series.
Ensure to use a compatible
SFP/XFP/CFP. Refer to Modify
Structure Button on page 77.
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