Samsung Galaxy Note 4 - Manual (Page 141)

Sprint Worldwide Wireless Service 130
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You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you
will be required to enter your voicemail password.
To retrieve your voicemail messages:
1. From a Home screen, tap Phone > Contacts tab, tap the voicemail entry and then tap the
number to call it.
2. When your voicemail answers, tap , enter the password, and tap to access your
voicemail.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
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Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
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If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
travelling in countries in which Sprint offers data service. Data services are available on both CDMA
and GSM/UMTS networks. Check
sprint.com/sww to determine the services available where you
are travelling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
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To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on
GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each country