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Xerox WorkCentre M24-3946 User Manual

Page 257

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11.1 Troubleshooting

233

Trou

bles

hooti

n

g

11

The received
data is split or
part of the data
is missing.

The document
from the
sender may be
longer than the
set sizes, or
the sender’s
scanner
stretched the
document
when it was
scanned.

Auto Reduce on Receipt and Border Limit can be com-
bined on this machine for when documents, like those
described in the items on the left, are received.

For details about how to set Auto Reduce on Receipt and
Border Limit, see “9.8.7 Fax Control” (P. 192)

The received
image quality
is poor.

Is the drum/
toner cartridge
damaged?

Make a copy to check the condition of the drum car-
tridge. Replace the drum cartridge if necessary.

Is the scanner
of the remote
machine
clean?

Ask the remote station.

Poor output quality may be caused by the remote machine.

Is the resolu-
tion level set-
ting for the
remote
machine too
low?

Ask the remote station.

Poor output quality may be caused by the remote machine.

Status

Items to

check

Countermeasures

On

Off

When border
limits are not
exceeded

The document
is automati-
cally reduced
and output as
one page.

The portion
that exceeds
the set page
size is cut off
and the docu-
ment is out-
put.

When border lim-
its are exceeded

The document is output at the
same magnification on sepa-
rate pages.

Auto Reduce
on Receipt

Border
Limit