Troubleshooting tips – Physio-Control LIFEPAK 15 User Manual
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8-16
LIFEPAK 15 Monitor/Defibrillator Operating Instructions
Troubleshooting Tips
Unable to find a
particular Bluetooth
device, or BLUETOOTH
DEVICE NOT FOUND
message appears
Search filter may be on and target
device does not have a PSC prefix
• Confirm that target device is on
and discoverable.
• Confirm friendly name of target
device.
• Set SEARCH FILTER to OFF and then
select FIND DEVICES again.
Target device is not functioning
• Confirm that target device is on
and discoverable.
• Confirm friendly name of target
device.
• If message still appears, contact
the service provider for your target
device.
Bluetooth module in LIFEPAK 15
monitor may be faulty
• Contact qualified service
representative.
Unable to transmit data
for post-event review
using either direct
connection or Bluetooth
connection
Post-event review software is not
installed on target device
• Install CODE-STAT or DT
EXPRESS post-event review
software on target device.
Post-event review software is not
open and running on target device
• Make sure the target device is
running Device Communications
or the download wizard.
COM port is not configured for
incoming data on target device
• Configure COM port on target
device.
LIFEPAK 15 monitor not selected
in download wizard on target
device
• Open download wizard on target
device and select the LIFEPAK 15
monitor.
BLUETOOTH UNAVAILABLE
message appears
Bluetooth module in LIFEPAK 15
monitor not responding
• Turn LIFEPAK 15 monitor off and
back on.
• If message still appears,
Bluetooth module may be faulty.
Contact qualified service
representative.
BLUETOOTH DEVICE NOT
FOUND
message appears
Unable to locate Bluetooth device
• Verify target device is ready to
receive transmissions.
• Set SEARCH FILTER to OFF and then
select FIND DEVICES again.
UNKNOWN DEVICE
message
appears
Bluetooth name discovery failed
or timed out before the device
name was obtained
• Verify name of target device.
• Verify target device is ready to
receive transmissions.
• Attempt to retransmit.
Table 8-3 Troubleshooting Tips for Data Transmission (Continued)
OBSERVATION
POSSIBLE CAUSE
CORRECTIVE ACTION