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Troubleshooting tips – Physio-Control LIFEPAK 15 User Manual

Page 194

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8-16

LIFEPAK 15 Monitor/Defibrillator Operating Instructions

Troubleshooting Tips

Unable to find a
particular Bluetooth
device, or BLUETOOTH
DEVICE NOT FOUND

message appears

Search filter may be on and target
device does not have a PSC prefix

• Confirm that target device is on

and discoverable.

• Confirm friendly name of target

device.

• Set SEARCH FILTER to OFF and then

select FIND DEVICES again.

Target device is not functioning

• Confirm that target device is on

and discoverable.

• Confirm friendly name of target

device.

• If message still appears, contact

the service provider for your target
device.

Bluetooth module in LIFEPAK 15
monitor may be faulty

• Contact qualified service

representative.

Unable to transmit data
for post-event review
using either direct
connection or Bluetooth
connection

Post-event review software is not
installed on target device

• Install CODE-STAT or DT

EXPRESS post-event review
software on target device.

Post-event review software is not
open and running on target device

• Make sure the target device is

running Device Communications
or the download wizard.

COM port is not configured for
incoming data on target device

• Configure COM port on target

device.

LIFEPAK 15 monitor not selected
in download wizard on target
device

• Open download wizard on target

device and select the LIFEPAK 15
monitor.

BLUETOOTH UNAVAILABLE

message appears

Bluetooth module in LIFEPAK 15
monitor not responding

• Turn LIFEPAK 15 monitor off and

back on.

• If message still appears,

Bluetooth module may be faulty.
Contact qualified service
representative.

BLUETOOTH DEVICE NOT
FOUND

message appears

Unable to locate Bluetooth device

• Verify target device is ready to

receive transmissions.

• Set SEARCH FILTER to OFF and then

select FIND DEVICES again.

UNKNOWN DEVICE

message

appears

Bluetooth name discovery failed
or timed out before the device
name was obtained

• Verify name of target device.
• Verify target device is ready to

receive transmissions.

• Attempt to retransmit.

Table 8-3 Troubleshooting Tips for Data Transmission (Continued)

OBSERVATION

POSSIBLE CAUSE

CORRECTIVE ACTION