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1 leaving a message for mailbox owners, External mailbox" code) -78 – Siemens HiPath Xpressions Unified Messaging User Manual

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Mailbox Processing on the Telephone and the Voice Mail Service

For internal use only

A31003-S2330-B690-2-7619, January 2003

3-78

HiPath Xpressions V3.0, User Manual

vms.fm

Operating your Mailbox using VMS

3.3.3

Dialing an External Mailbox (Guest Access, Universal Access,
"External Mailbox" code)

You can dial the mailbox of another user directly, regardless of whether the user is currently
contactable. You can leave a voice message for the user in the external mailbox, provided the
user has enabled the option to leave messages.

To dial the mailbox of another user:

3.3.3.1

Leaving a Message for Mailbox Owners

You can leave a message after the beep if the user whose mailbox you have dialed with guest
access or universal access has enabled the option to leave a message. Otherwise the connec-
tion is interrupted after the greeting has been played.

The standard control and correction options are available during the recording process (see
Section 3.3.2.3, “Default Edit Options”). During the recording process, you will hear a warning
advising you that the available recording time has almost come to an end. The amount of time
available for recording a message and the point at which the warning is output depends on how
the system settings have been defined. Any pauses at the start or end of the recorded voice
message are detected by the system and deleted.

You can just replace the handset after you have recorded the message. The message will al-
ways be sent. Entering the Escape sequence in universal access mode switches the mailbox
to your own mailbox. This option is not available in guest access mode.

3.3.3.2

Additional Options in Guest Access or Universal Access Mode

If the delay between dialing the mailbox and making the first entry is sufficiently long to assume
that the user does not understand the user prompts, the system prompts the user to change
the language of the user prompts. The following selection options are available in this regard:

Enter the service access number for the guest access or universal
access option:
Please consult your system administrator if you do not know the access
numbers.

* Enter the extension number of the relevant user:

Enter the relevant number and push the star key to conclude the entry.

# If the entry was incorrect: delete the number entered:

Push the pound key. You can resume the process of entering the desti-
nation number immediately afterwards.

0

* Switch to own mailbox:

Push 0 and then push the star key.