Siemens HiPath Xpressions Unified Messaging - Manual (Page 164)

Mailbox Processing on the Telephone and the Voice Mail Service Voicemail
A31003-S2330-B690-2-7619, January 2003
3-4 HiPath Xpressions V3.0, User Manual
General
3.1.8 Additional Features in VMS
3.1.8.1 Direct Callback Connection with the Originator of a Message
You can initiate an immediate callback by dialing 07 if the originator’s telephone number was
transferred when a message was delivered (which is the case for internal callers unless the call
number display has been suppressed, and depends on the caller’s settings for external callers).
The message header shows whether or not this option is available. If the originator’s telephone
number was transferred, the message header will contain this number and it will also be an-
nounced. You must have the relevant privilege to initiate callbacks to external users.
3.1.8.2 Broadcast Call / Broadcast Message
The Broadcast Call and Broadcast Message features allow you to send voice messages to a
particular recipient group. These features allow you to send the message to a significantly larg-
er group of recipients than with the "Send to distribution list" feature. In a broadcast call, the
recipients are called directly and do not receive a message in their mailbox. In a broadcast mes-
sage, all recipients receive a message in their mailbox. The subscribers to be reached using
these features are grouped into broadcast call and broadcast message distribution lists, which
can also be selected using distribution list numbers. Special privileges are required to initiate a
broadcast call or broadcast message.
Broadcast call and broadcast message distribution lists are provided by the system administra-
tor.
3.1.8.3 Private and Public Distribution Lists
You normally enter the recipient’s telephone number when you are sending messages. Alter-
natively you can enter a distribution list number. Every distribution list contains a particular
group of recipients who are combined to form an address list. A message can, therefore, be
sent very quickly to this group. Every distribution list (address list) contains users or more dis-
tribution lists. You can create distribution lists of this kind yourself or you can access public dis-
tribution lists, which have been set up by the system administrator. When defining private dis-
tribution lists, please make sure that the associated code number is not part of the DID number
range of your organization. This will prevent the system from displaying an error message in-
forming you that this number has already been assigned to a user. Otherwise the code number
is freely definable. In the event that the code number that you have assigned for your private
distribution list already exists as a code number for a public distribution list, the system will au-
tomatically select your private distribution list when you enter this code number. It is possible to
link distribution lists by entering a number of distribution list numbers in succession. The mes-
sage will then be sent to a number of distribution lists. Distribution lists can also be combined
with single numbers.
Section 2.9.11, “Creating Distribution Lists” provides a detailed description of how to edit pri-
vate distribution lists.