Siemens HiPath Xpressions Unified Messaging - Manual (Page 12)

Unified Messaging with HiPath Xpressions
A31003-S2330-B690-2-7619, January 2003
1-2 HiPath Xpressions V3.0, User Manual
Differences Between E-Mail, Voice Mail and Fax Mail
1.2 Differences Between E-Mail, Voice Mail and Fax Mail
All messages stored in HiPath Xpressions are e-mail messages. Your e-mail client, therefore,
displays all messages as e-mail messages. All voice or fax messages are provided as attach-
ments to the e-mail. The purpose of the telephone access facility to your mailbox, however, is
to distribute all messages according to the service. E-mail messages that only comprise an au-
dio attachment are displayed as voice mails and messages that only comprise an image attach-
ment are displayed as fax messages. You can configure Outlook 97, Outlook 98, Outlook 2000
or Outlook 2002 (Outlook XP) so that voice and fax messages are specially flagged. You can
achieve this by installing special forms (see Section 2.6.2).
1.3 HiPath Xpressions Unified Messaging User Manual
This document contains all of the important entry fields for operating and configuring the sys-
tem. Depending on the operating system used (Windows 2000, NT, XP or Windows 98), the
screen resolution and PC configuration, the appearance of these fields may vary a little.
This manual describes how to operate your mailbox. It tells you:
● which settings you should make on your telephone/PABX (see Section 1.4).
●
how to administrate your mailbox
– using a PC with Internet/intranet access: see Section 2.9
– using any telephone: see Chapter 3, “Mailbox Processing on the Telephone and the
Voice Mail Service Voicemail”
● how to process incoming messages
– at your workstation on the PC: see Section 2.1, Section 2.2, Section 2.3, Section 2.4,
and Section 2.5
– at any networked PC: see Section 2.2, Section 2.3, and Section 2.4
– using your own telephone: see Chapter 3, “Mailbox Processing on the Telephone and
the Voice Mail Service Voicemail” and Section 3.2.8
– using any telephone: see Chapter 3, “Mailbox Processing on the Telephone and the
Voice Mail Service Voicemail”
● how to send voice messages: see Section 3.2.6 and Section 3.2.3.4
● how to send faxes: see Chapter 4, “Fax Mail Service”
●
how to send e-mails: see Chapter 2, “Mailbox Processing on the PC and the E-Mail Ser-
vice”
●
how to send short messages: see Section 5.2