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Appendix a customer support – Motorola Series Switch WS5100 User Manual

Page 361

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Appendix A Customer Support

Motorola’s Enterprise Mobility Support Center

If you have a problem with your equipment, contact Enterprise Mobility support for your region. Contact information is
available at:

http://www.symbol.com/contactsupport

.

When contacting Enterprise Mobility support, please provide the following information:

• Serial number of the unit

• Model number or product name

• Software type and version number

Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you
purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner
for support.

Customer Support Web Site

Motorola's Support Central Web site, located at

www.symbol.com/support

provides information and online assistance

including developer tools, software downloads, product manuals and online repair requests.

Downloads

http://symbol.com/downloads

Manuals

http://symbol.com/manuals

General Information

Obtain additional information by contacting Motorola at:

1-800-722-6234, inside North America

+1-516-738-5200, in/outside North America

http://www.motorola.com/