Appendix a customer support – Motorola Series Switch WS5100 User Manual
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Appendix A Customer Support
Motorola’s Enterprise Mobility Support Center
If you have a problem with your equipment, contact Enterprise Mobility support for your region. Contact information is
available at:
http://www.symbol.com/contactsupport
.
When contacting Enterprise Mobility support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you
purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner
for support.
Customer Support Web Site
Motorola's Support Central Web site, located at
www.symbol.com/support
provides information and online assistance
including developer tools, software downloads, product manuals and online repair requests.
Downloads
http://symbol.com/downloads
Manuals
http://symbol.com/manuals
General Information
Obtain additional information by contacting Motorola at:
1-800-722-6234, inside North America
+1-516-738-5200, in/outside North America
http://www.motorola.com/