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Grandstream UCM6100 User Manual for 1.0.9.25 User Manual

Page 239

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Firmware Version 1.0.9.25

UCM6100 Series IP PBX User Manual

Page 238 of 303

Figure 139: Configure Extension First Name and Last Name

4. Query Type

Specify the query type. This defines how the caller will need to enter to search the directory.

By First Name: enter the first 3 digits of the first name to search the directory.

By Last Name: enter the first 3 digits of the last name to search the directory.

By Full Name: enter the first 3 digits of the first name or last name to search the directory.

5. Select Type

Specify the select type on the searching result. The IVR will confirm the name/number for the party the

caller would like to reach before dialing out.

By Order: After the caller enters the digits, the IVR will announce the first matching party's name and

number. The caller can confirm and dial out if it's the destination party, or press * to listen to the next

matching result if it's not the desired party to call.

By Menu: After the caller enters the digits, the IVR will announce 8 matching results. The caller can

press number 1 to 8 to select and call, or press 9 for results in next page.

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