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Upload custom prompt, Figure 105: upload custom prompt – Grandstream UCM6100 User Manual for 1.0.9.25 User Manual

Page 187

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Firmware Version 1.0.9.25

UCM6100 Series IP PBX User Manual

Page 186 of 303

• Click the “Record” button. A request will be sent to the UCM6100. The UCM6100 will then call the

extension for recording the IVR prompt from the phone.

• Pick up the call from the extension and start the recording following the voice prompt.
• The recorded file will be listed in the IVR Prompt web page. Users could select to re-record, play or

delete the recording.

UPLOAD CUSTOM PROMPT

If the user has a pre-recorded IVR prompt file, click on “Upload Custom Prompt” in Web

GUI->PBX->Internal Options->Custom Prompt page to upload the file to the UCM6100. The following

are required for the IVR prompt file to be successfully uploaded and used by the UCM6100:


• PCM encoded.
• 16 bits.
• 8000Hz mono.
• In .mp3 or .wav format; or raw/ulaw/alaw/gsm file with .ulaw or .alaw suffix.
• File size under 5M.

Figure 105: Upload Custom Prompt

Click on

to select audio file from local PC and click on

to start uploading. Once uploaded, the file

will appear in the Custom Prompt web page.

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