Samsung Galaxy Note Edge User Manual
Page 156

Sprint Worldwide Wireless Service
144
Status Messages
Message Description
User Not Available
The phone that you called is either busy, out-of-range, or turned
off. Please try again later.
User Not Authorized
The phone that you called is either busy, out-of-range, or turned
off. Please try again later.
Please Try Later
This service is temporarily not available. Please try again later.
Service Restricted
Service may not be activated properly. Please contact Sprint
Customer Service to report the issue for resolution.
Service Not Available
This feature is not available on the current network.
Emergency Calls Only
Either the service is not activated properly or the current network
is available for emergency calling only. Adjust your network
settings to check for other available networks. If service is still not
available after adjusting the settings, contact Sprint Customer
Service to report the issue for resolution.
System Busy. Try Later
The system is experiencing heavy traffic. Please try again later.
Service Conflict
This service cannot be enabled because an incompatible service
has already been turned on.
Please Try Again
An error occurred. Note the error code and try again.
Self Check Error
A fault was detected with your phone. If this error recurs, note the
error and contact Sprint Customer Service.
Self Check Fail
An operational fault was detected with your phone. Note the
numeric code, turn your phone off, and contact Sprint Customer
Service.
Wrong PIN
You have entered an incorrect SIM PIN number. You have only
three attempts to enter your PIN. After a third unsuccessful
attempt, your phone will be locked and you will have to call Sprint
Customer Service to have it unlocked. Sprint sets the default to
PIN off; if you elect to enable the PIN then you will need to contact
Sprint for the default PIN and PUK.
PIN Blocked. Call Your
Provider
An incorrect SIM PIN was entered three consecutive times. You
will be unable to send or receive calls on your phone. Contact
Sprint Customer Service to obtain the PIN Unblocked Key (PUK)
code. Sprint sets the default to PIN off; if you elect to enable the
PIN then you will need to contact Sprint for the default PIN and
PUK.
Insert SIM
Your SIM Card is not being detected. Please check to ensure that
you have inserted the SIM Card.
Check SIM Card
Please check your SIM card to make sure it is properly inserted.