International voicemail troubleshooting, International data roaming – Samsung Galaxy Note Edge User Manual
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Sprint Worldwide Wireless Service
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New Message Indicators
Your voicemail message indicators may be displayed differently when roaming internationally.
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A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is
received.
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You may see “Missed Call” on your screen prior to receiving a message notification.
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You must call voicemail in order to retrieve messages. Follow the instructions on the previous
page to store your voicemail number for easy access.
Retrieve Voicemail Messages
The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you
will be required to enter your voicemail password.
To retrieve your voicemail messages:
1. From the Edge screen, tap
Phone > Contacts tab, tap the voicemail entry and then tap the
number to call it.
– or –
From a Home screen, tap
Phone > Contacts tab, tap the voicemail entry and then tap the
number to call it.
2. When your voicemail answers, tap
, enter the password, and tap
to access your
voicemail.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
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Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
see if you have any new messages.
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If you hear the message “Please enter the number of the subscriber you wish to call,” enter your
10-digit wireless phone number.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
travelling in countries in which Sprint offers data service. Data services are available on both CDMA
and GSM/UMTS networks. Check
are travelling.