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Lenovo ThinkPad SL300 User Manual

Page 195

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F11 key does not work on some brands after installation

After an ImageUltra Builder deployment and installation, pressing F11 during startup typically provides
access to the ImageUltra menu system, either directly or indirectly. However, you might encounter a brand or
line of computers where pressing F11 during startup has no effect after an ImageUltra Builder deployment
and installation. Such cases are rare, but they do exist.

You can use either or both of the following methods to work around this problem:

Method 1: Add an shortcut icon on the Windows desktop using the following procedure.

1. Use Windows Explorer or My Computer to locate the BMGR32.EXE file located in the \TOOLS\BMGR

folder of any repository.

2. Copy the BMGR32.EXE file to user partition of the target computer that is failing. You can place this file

anywhere on the user partition.

3. Create shortcut icon on the desktop that contains the following command: path\bmgr32 /BS /R

where path is the path to the folder containing the BMGR32.EXE file.

The user can use the shortcut icon to access the ImageUltra menu system.

Method 2: Create a recovery CD using the following procedure.

1. Create a bootable DOS CD.

2. Use Windows Explorer or My Computer to locate the BMGR.EXE file located in the \TOOLS\BMGR

folder of any repository.

3. Copy the BMGR.EXE file to bootable DOS CD.

4. Create an AUTOEXEC.BAT file (or modify an existing AUTOEXEC.BAT file) to include the following lines:

path\bmgr /BS

echo Remove this CD and restart your computer.

where path is the path to the folder containing the BMGR.EXE file.

When the computer is started from this CD, the BMGR.EXE program sets up the computer to restart from
the service partition on the next reboot.

Chapter 14

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Debugging problems

181

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