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Contacting allied telesyn, Online support, Email and telephone support – Allied Telesis AT-S39 User Manual

Page 17: Returning products, For sales or corporate information

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AT-S39 User’s Guide

17

Contacting Allied Telesyn

This section provides Allied Telesyn contact information for technical
support as well as sales or corporate information.

Online Support

You can request technical support online by accessing the Allied Telesyn
Knowledge Base from the following web site:
http://kb.alliedtelesyn.com. You can use the Knowledge Base to
submit questions to our technical support staff and review answers to
previously asked questions.

Email and

Telephone

Support

For Technical Support via email or telephone, refer to the Support &
Services section of the Allied Telesyn web site:
http://www.alliedtelesyn.com.

Returning

Products

Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesyn without a
RMA number will be returned to the sender at the sender’s expense.

To obtain a RMA number, contact Allied Telesyn’s Technical Support at
our web site: http://www.alliedtelesyn.com.

For Sales or

Corporate

Information

You can contact Allied Telesyn for sales or corporate information at our
web site: http://www.alliedtelesyn.com. To find the contact
information for your country, select Contact Us -> Worldwide Contacts.