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Solving common tape subsystem problems, Table 10-3, Common tape subsystem problems – HP NonStop G-Series User Manual

Page 205

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Using Labeled Tapes

Guardian User’s Guide 425266-001

10 -31

Solving Common Tape Subsystem Problems

Solving Common Tape Subsystem Problems

For more information about common problems that can occur with tapes unloaded by
the system, see

Handling Tapes Unloaded by the System

on page 10-28.

Table 10-3. Common Tape Subsystem Problems (page 1 of 2)

Problem

Possible Causes

Solution

Hardware:

A device is not ready, resulting
in error 100.

A tape drive was brought
down or is not online.

Power up the drive and/or
put it online.

A device has been brought down
or a hardware failure has
occurred, resulting in error 66.

A tape drive has been
purposely brought down.

Bring the drive up and
retry.

An interrupt timeout occurs,
resulting in error 218.

An I/O process cannot
communicate with a tape
drive (often due to a
controller failure).

Notify your management.

Software:

File-system error 195 occurs,
indicating that $ZSVR is not
running.

The $ZSVR process has
been purposely stopped.

Restart $ZSVR if you have
the authority, or escalate
the problem.

Tape:

No write-enable ring has been
installed on a tape.

An incorrect tape was
mounted or a write-enable
ring was not installed.

Verify that it is the correct
tape, install a write-enable
ring, and remount the tape.

A runaway tape was detected, or
an attempt was made to access a
tape whose density is lower than
the switch setting on the tape
drive. An error 151 results.

The system has tried to read
a blank tape or a tape
written at a density lower
than the drive can read.

Check the tape and replace
it if needed, change the
density switch, or mount
the tape on a different
drive.

A tape continues to spin beyond
the load point.

The load point has fallen
off.

Use a new tape.

Every time a tape is mounted, it
is unloaded.

The drive on which the tape
is mounted is open for
unlabeled use and a labeled
tape is being mounted.

Unload the tape by using
MEDIACOM or mount an
unlabeled tape.

Security:

A security violation has
occurred, resulting in error 48.

An attempted operation was
not allowed.

Resecure necessary files if
you are authorized, or
notify management.

Tape DEFINE:

The DEFINE you specified
could not be found, resulting in
error 198.

The specified DEFINE
name does not exist.

Correct the DEFINE name
used in syntax or supply a
DEFINE of the given name.

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