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Clearing a print process error state, Example – HP NonStop G-Series User Manual

Page 291

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Performing Routine Spooler Operations Using
Spoolcom

Guardian User’s Guide 425266-001

14 -29

Clearing a Print Process Error State

Clearing a Print Process Error State

If a print process is in an error state, the devices it controls might also be in an error
state. When you restart the print process, the system should automatically remove the
devices from the error state and bring them up.

1. Make sure that the configuration is correct.

If the configuration is correct, restart the print process:

) PRINT $print-process, START

If the configuration is not correct, correct the configuration and then start the print
process:

) PRINT $print-process

) PRINT $print-process, START

2. Check the status of the print process to make sure that it restarted properly:

) PRINT

3. Check the status of the devices to make sure that they are back up and running:

) DEV

Example

1. Check the status of the spooler supervisor $SPLS on the system \KONA:

> SPOOLCOM

The supervisor $SPLS is running.

For additional information, enter:

) SPOOLER, STATISTICS

A listing such as this is sent to your home terminal:

2. Check the print processes:

) PRINT

SPOOLCOM - T9101D20 - (08JUN93) SYSTEM \KONA
) SPOOLER
SPOOLER STATE LOGGING FILE LAST ERROR
$SPLS ACTIVE $0

SPOOL SUPERVISOR: $SPLS
JOBS : 1770
OPEN JOBS : 3
SUPERVISOR OPENERS : 10
DEVICE QUEUE NODES : 423
RECEIVE QUEUE ENTRIES : 1
JOBS CURRENTLY PRINTING : 0

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