HP NonStop G-Series - Manual (Page 324)

Managing Users and Security
Guardian User’s Guide — 425266-001
16- 2
Your Responsibility to System Users
Your Responsibility to System Users
When overseeing Guardian operations on a NonStop™ Kernel system, you have certain
responsibilities to the system users to ensure they have as few problems as possible:
Keeping Current
Depending on your company’s policies, when you arrive at work you might be expected
to check for:
•
Messages from the operations staff who worked the shift before yours. If you have a
shift log book, be sure to check for any messages left by these operators.
•
Telephone messages, electronic mail, faxes, and so on from users of your system.
Respond to these messages promptly: system users are often the first to notice a
potential problem.
•
Operator messages that have occurred during the shift before yours and respond to
any potential problems (see
Section 17, Monitoring Event Messages ).
Section 1, Introduction to Guardian System Operations , contains a complete check list
of tasks operators should perform at the beginning of each shift. The above list
represents areas that are of particular importance when supporting system users.
Monitoring the System Frequently
All system operations tasks help the users of your system in some way. With this in
mind, the importance of monitoring your system’s status on a regular basis should
become more clear.
Section 19, Monitoring Hardware Components , includes specific
instructions for checking the status of various system components.
You should monitor:
•
This hardware: disks, processors, terminals, tape drives, printers
•
The status of communication lines that connect hardware components to the system
•
Key applications
•
Key subsystems, for example the spooler
•
System processes
Adding Users to the System
To add new users to your system, use the TACL ADDUSER program:
1. Log on as the super ID (255,255) or as a group manager.
Note. If your system is protected by the Safeguard security product, the ADDUSER program
might not be available for system operators to use.