HP NonStop G-Series - Manual (Page 289)

Performing Routine Spooler Operations Using
Spoolcom
Guardian User’s Guide — 425266-001
14 -27
Freeing a Hung Spooler: Cannot Get Jobs In or Out
c. Stop any running collector or print processes with the TACL STOP command:
> STOP $collector
> STOP $print-process
Go to Step 3.
2. Drain the spooler:
) SPOOLER, DRAIN
If the drain doesn’t work (that is, spooler activity doesn’t stop), exit from Spoolcom
and stop the collectors, print process, and spooler supervisor with the TACL STOP
command:
) EXIT
> STOP $supervisor
> STOP $collector
> STOP $print-process
3. Warmstart the spooler (use your warmstart command file):
> OBEY warmstart-file
4. Check the status of the collectors:
> SPOOLCOM
) COLLECT
Check the %FULL column in the collector status listing to see how full the
collectors are. If %FULL is close to 100%, there might not be room for new jobs.
Delete or print some jobs. With regular observation, you can monitor the collector
and take preventive steps to keep it below full capacity.
If a collector is in the error state, the octal number that follows the error (in the
ERROR column of the listing) indicates the error condition. The error number and
its explanation appear on the operator console.
Try to restart the collector:
) COLLECT $collector-name, START
5. If the collector doesn’t start, drain the spooler and warmstart it again. If that fails,
coldstart it. See Warmstarting a Drained Spooler on page 14-12, and Coldstarting a
Drained Spooler on page 14-13 for instructions.
Example
To use the procedure described above to free a hung spooler:
1. Check the status of the supervisor:
> SPOOLCOM
This startup banner tells you that the supervisor is still running.
SPOOLCOM - T9101D20 - (08JUN93) SYSTEM \AMBER