beautypg.com

Solving common system process problems, Table 4-1, Common system process problems – HP NonStop G-Series User Manual

Page 75

background image

Starting and Controlling Processes With TACL

Guardian User’s Guide 425266-001

4- 11

Solving Common System Process Problems

Solving Common System Process Problems

Table 4-1

lists possible problems, symptoms, causes, and solutions for common process

problems.

Table 4-1. Common System Process Problems

Problem

Symptoms

Possible Causes

Solution

A process does not
start.

A user gets an error
response to a RUN
command.

The user might have
entered syntax
incorrectly.

Reenter the syntax
correctly.

A duplicate process
name might exist.

Choose a different
name.

A processor might
have failed.

Run the process in
a different
processor.

The user might be
using a nonexistent
program file.

User must use the
correct program
file.

Inadequate swap file
space might exist.

Make more disk
space available.

A security violation
might have occurred.

Obtain security or
alter security.

A process stops
unexpectedly.

Users cannot access
the process.

An application or
system error occurs.

Restart the process
if you have the
proper authority.

An OMF warning
message appears.

A processor failure
might have occurred.

Dump the
processor’s memory
and reload it.

Use INSPECT or
DEBUG.

Notify your
management.

A process is
performing slowly.

Users complain of
slow response time or
“hung” terminals.

A process is looping.

Notify your
management.

A process is
suspended.

Use the TACL
ACTIVATE
command.

This manual is related to the following products: