Gasboy CFN III V3.6 and Later - Manual (Page 47)

MDE-4739A CFN III PCI Secure Controller Software Installation/Upgrade Instructions · July 2010 Page 41
Installing/Upgrading the PCI-compliant CFN III and Integral Profit Point Software Installation
31 If the Profit Point window opened with issues, proceed as follows:
Note: It is not recommended to correct Profit Point opening issues at this time. Profit Point
issues must be corrected later.
• If the Profit Point screen does not open up as a full screen window, the CFN III controller
is not properly functioning. Note the error and if by the end of this section the issue is not
resolved contact Gasboy Technical Service for assistance.
• If you get a DOS screen, a double tone, and then a message, “Master.plu file missing. One
file missing or in the wrong directory. Do you wish to try to go on?”, proceed as follows:
a Press Y and do not press Enter.
b At the Profit Point opening screen, press Esc on a standard 104 keyboard, or press
Clear Menu on a Profit Point keyboard. When prompted turn the Manager key OFF
and then ON.
c A window appears with the message, “Unable to open plu file.”. Press Enter to
continue.
d Profit Point Main Menu Screen will open. Press 0 to “Exit to OS” and then press
Enter. This must exit the Profit Point Program.
• If you cannot sign on to the open Profit Point window and/or cannot close the Profit Point
window normally.
a Press Ctrl, Alt, and Del.
b Click Task Manager > Application.
c Select and highlight the POS software.
d Click End Task. Profit Point window must close.
• If after an upgrade/install of the Profit Point software the keyboard or mouse does not
function properly. One of the following methods must correct the issue:
- Press Ctrl, Alt, and Del. Select Shut Down and select Shut Down again.
- Move the mouse to Start, select Shut Down and select Shut Down again.
- Completely power down the tower, wait 10 seconds and then power it back up. When
Windows XPE reloads keyboard and/or mouse functions must return to normal.
32 Close all open application windows such as Profit Point, PC Loop Applications, and then the
CFN III application (for detailed information, refer to step
2 on page 35 ).
33 Setup Complete window will appear again. The “Yes, I want to restart my computer now”
option will be selected by default. Press Enter or click Finish.
34 SC3 tower reboots.