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Enable extension rejects off, Auto error recovery, Allow scheduled journal call when out of service – Triton X-SCALE/X2 Configuration Manual User Manual

Page 313: Uto error recovery, Llow scheduled journal call when out of service

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The terminal will stay in service and attempt to purge the extension before the next dispense for

both full and partial dispenses caused by a trailing edge timeout that caused the machine to stop

prior to delivering all of the requested notes.

Enable Extension Rejects Off:
Terminal will go out of service with Error Code 97 (Extension exit trailing edge timeout) for

both full and partial dispenses caused by a trailing edge timeout that caused the machine to stop

prior to delivering all of the requested notes.

Auto error recovery

This release contains a change to attempt to automatically recover from specific device

communication errors that may take the terminal out of service. The terminal errors that will

cause this recovery are the following:

569: Dispenser security module communication failure

595: SPED communication failure

If this error condition is encountered, the terminal will call Triton Connect to report the error,

and will subsequently attempt to recover by resetting the terminal. If the error is cleared during

this process, the terminal will call Triton Connect to report this.

The error codes that will attempt recovery can be viewed at the terminal in Management

Functions => Terminal Status => Configuration Summary and also in Management Functions

=> Terminal Status => Terminal Error History:

Auto Error Recovery

Max Reset Attempts: 2

Current Reset Attempts for EC595: 0

Current Reset Attempts for EC569: 0

The “Max Reset Attempts” indicates the number of times the terminal will attempt to reset the

error. The number after the error condition represents the current number of retries for that

specific error code. Once the error is cleared the value will be set back to 0. If the error

condition still exists after 2 attempts, the terminal will go out of service and can then only be

cleared manually.

Allow scheduled journal call when out of service

If a terminal is in an out of service condition at the time a scheduled journal call to Triton

Connect is set occur, the call will be issued. In previous software releases, the journal call would

not be made unless the terminal is in service.

Software Release Notes

Triton Systems

Page 9 of 30

July 26, 2007