Enable extension rejects off, Auto error recovery, Allow scheduled journal call when out of service – Triton X-SCALE/X2 Configuration Manual User Manual
Page 313: Uto error recovery, Llow scheduled journal call when out of service
The terminal will stay in service and attempt to purge the extension before the next dispense for
both full and partial dispenses caused by a trailing edge timeout that caused the machine to stop
prior to delivering all of the requested notes.
Enable Extension Rejects Off:
Terminal will go out of service with Error Code 97 (Extension exit trailing edge timeout) for
both full and partial dispenses caused by a trailing edge timeout that caused the machine to stop
prior to delivering all of the requested notes.
Auto error recovery
This release contains a change to attempt to automatically recover from specific device
communication errors that may take the terminal out of service. The terminal errors that will
cause this recovery are the following:
•
569: Dispenser security module communication failure
•
595: SPED communication failure
If this error condition is encountered, the terminal will call Triton Connect to report the error,
and will subsequently attempt to recover by resetting the terminal. If the error is cleared during
this process, the terminal will call Triton Connect to report this.
The error codes that will attempt recovery can be viewed at the terminal in Management
Functions => Terminal Status => Configuration Summary and also in Management Functions
=> Terminal Status => Terminal Error History:
Auto Error Recovery
Max Reset Attempts: 2
Current Reset Attempts for EC595: 0
Current Reset Attempts for EC569: 0
The “Max Reset Attempts” indicates the number of times the terminal will attempt to reset the
error. The number after the error condition represents the current number of retries for that
specific error code. Once the error is cleared the value will be set back to 0. If the error
condition still exists after 2 attempts, the terminal will go out of service and can then only be
cleared manually.
Allow scheduled journal call when out of service
If a terminal is in an out of service condition at the time a scheduled journal call to Triton
Connect is set occur, the call will be issued. In previous software releases, the journal call would
not be made unless the terminal is in service.
Software Release Notes
Triton Systems
Page 9 of 30
July 26, 2007