HP B6960-90078 - Manual (Page 628)

Troubleshooting
Troubleshooting the IDB
Chapter 12 598
Problems During Backup and Import
The BSM or RSM is terminated during the IDB backup or import
session
If the BSM or RSM get terminated during the IDB backup or import
session, the following error message is displayed:
IPC Read Error System Error: [10054] Connection reset by
peer
In the Internal Database context, the session status of the IDB backup
or import session is still marked as In progress but the session is
actually not running.
Action 1. Close the Data Protector GUI.
2. Run the omnidbutil –clear command to set the status of all
sessions that are actually not running but are marked as In
Progress or Failed , to Failed .
3. Run the omnidbutil –show_locked_devs command to see if any
devices and media are locked by Data Protector.
4. If there are, run the omnidbutil -free_locked_devs to unlock
them.
5. Restart the Data Protector GUI.
The MMD is terminated during the IDB backup or import session
If the media management daemon MMD is terminated during the IDB
backup or import session, the following two error messages are
displayed:
• Lost connection to MMD
• IPC Read Error System Error: [10054] Connection reset by
peer
Use the following methods to check whether the MMD services/processes
are running:
• The omnisv -status command informs you that the MMD
service/process is down.