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HP B6960-90078 User Manual

Page 624

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Troubleshooting

Troubleshooting the IDB

Chapter 12

594

The detail upgrade runs out of memory on the system

• The

upgrade.log

file on the Cell Manager contains the database

network communication error entry.

• Data Protector Event Log contains the

Session was aborted.

(Upgrade detail part.)

entry.

• On UNIX Cell Managers, the Data Protector RDS daemon

(

/opt/omni/lbin/rds

) is not displayed when listing the Data

Protector processes using the

ps -ef | grep omni

command. On

Windows Cell Managers,

low virtual memory

notification may be

received in the Windows Event Log and the Data Protector RDS
process (

rds.exe

) may not be listed among processes in Windows

Task Manager.

Action

1. Close any applications that do not need to run.

2. Run the

omnisv -stop

and

omnisv -start

commands from the

/opt/omni/sbin

directory to stop and restart the Data Protector

services. Detail upgrade is automatically restarted during the Data
Protector services restart.

3. If the problem persists, add more RAM to the computer. On UNIX

systems, you can also configure a bigger data segment in the
operating system. Refer to the HP OpenView Storage Data Protector
Software Release Notes
for a list of installation requirements.

The detail upgrade runs out of disk space on the system

The

upgrade.log

file on the Cell Manager contains the

Not enough

disk space

or

not enough configured extension/binary files to

perform upgrade

entry after the

UDP session started

entry. Refer to

the HP OpenView Storage Data Protector Software Release Notes for disk
space requirements.

Action

1. Using system applications, find out how much disk space is still

available on the disk where the database resides and run the

omnidbupgrade –udpcheck

command to see how much disk space is

required to run the detail upgrade of the database.

2. Free up space on the disk, where the IDB is installed.

3. Run the

omnidbupgrade -udp

command to restart the detail upgrade

of the database.