HP B6960-90078 User Manual
Page 590
Troubleshooting
Debugging
Chapter 12
560
Protector services on the Cell Manager and restart them without the
debug option.
10. Copy the files from any clients involved with the problem.
11. Compress and pack the contents of the
tmp
directories
(
_error_run.txt
files) on the Cell Manager and clients and the
info
file. Use WINZIP or TAR.
12. Email the files to the support organization and include in the email
information about how you packed and compressed the files.
13. Delete the
_error_run.txt
files from the tmp directories.
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