beautypg.com

Troubleshooting assisted manual disaster recovery, Drstart reports: “can not copy

Page 545

background image

Disaster Recovery

Troubleshooting Disaster Recovery on Windows

Chapter 10

515

4. To update this new state with disaster recovery, you should

perform all necessary procedures (collecting system data, backup)
once more, as described in the “Preparing for a Disaster Recovery”
section.

Troubleshooting Assisted Manual Disaster Recovery

Problem

Drstart reports: “Can not copy

This error is reported because the

drstart

utility can not copy the

specified file. One of the reasons may be that the file is locked by the
system. For example, if

drstart

cannot copy

omniinet.exe

, it might be

because the

Inet

service is already running. This is not a normal

scenario and should not happen after a clean install.

Action

A dialog box will appear asking you whether you would like to proceed
with copying the rest of the files. If you click

Yes

,

drstart

will skip the

locked file and continue copying other files. This will solve the problem if
the file is locked by the system, as the process required for the disaster
recovery is already running and therefore the file does not need to be
copied.

You can also close the

drstart

utility by clicking the

Abort

button.

Troubleshooting Disk Delivery Disaster Recovery

Problem

“Cannot Find Physical Location of Drives Selected for Disk
Delivery”

When using the Disk Delivery method for disaster recovery, it is possible
that you will receive the following error: “Cannot find physical location of
drives selected for disk delivery.” Objects will be restored when creating
a partition on the new disk if you select a drive letter that has not been
used before. The better solution would be:

Action

Disaster recovery checks disk information before restoring objects. An
internal function reads the Registry value Information, which is created
by the Disk Administrator. If the Disk Administrator is started several
times, the

Information

value becomes corrupted (format is changed

during update) - the parsers fail in such cases. If you delete the

HKEY_LOCAL_MACHINE\SYSTEM\DISK Information

key and restart the

Disk Administrator, the function will succeed.